Every day, more companies tap into global talent, posting the 10 Best Remote Customer Service Companies & Call Centre Careers for flexible, lucrative work-from-home roles. This guide highlights top employers that offer competitive pay, strong benefits, and remote-friendly environments. Whether you’re starting out or seeking to level up in customer support, you’ll get actionable insight about who’s hiring, what they pay, and how to prepare.
You’ll learn what skills matter, how to stand out, and which paths lead to higher-paying and stable careers. Ready to explore real opportunities that match your goals? Let’s jump into exactly what makes these companies stand out and how to land a role worth it.
Top 10 Remote Customer Service Companies
This section lists each company with a punchy line highlighting what makes them stand out. Readers get essential info, fast global reach, typical pay, work type, and top benefits. No fluff, just facts: company size, remote roles, flexibility.
We spotlight those offering steady W‑2 jobs, gig‑based freelance roles, or opportunities in specialised industries like tech or healthcare. It’s clean, direct, and answers the key question: Who should I apply to?
Structured as quick bullets for easy scanning:
- Teleperformance: Global leader, €10B+ revenue, omnichannel roles in support & tech (The Times, Wikipedia)
- Foundever (formerly Sitel): $4 B+, 170k employees, wide global reach (Wikipedia)
- TTEC: U.S.-based, $2.2 B revenue, hybrid tech + support roles
- Liveops: Gig-based, U.S. agents, flexible scheduling (Wikipedia)
- Majorel: €2.1 B, 82k staff, strong CX/BPO footprint (Wikipedia)
- Amazon: In-house remote support (e.g., AWS, device support)
- Conduent: Remote call reps, $16+/hr, reputable brand (Conduent)
- CVS Health: Healthcare support roles, licensed, good benefits (Investopedia)
- Cardinal Health: Remote senior operations roles in medical billing support (Indeed)
- Second Nature: U.S.-based, 2+ yrs experience, full benefits (Indeed)
Read: Cybersecurity to Front-End Dev: The Hottest Remote Tech Jobs You Can’t Ignore
What You’ll Earn & Benefits
Highlight average hourly pay ($16–22/hr) and maxing out at $20+/hr for top roles. Explain that full-time W‑2 roles get healthcare, retirement, PTO, plus possible bonuses. Gig‑based options pay by the minute, are flexible, but offer no benefits. Emphasise trade-offs: freedom vs stability. We present this clearly so readers can decide quickly if they want flexible side income or a career with perks and predictability.
- Average pay: $16–22/hr, top tier $20+/hr
- Benefits: health, 401(k), PTO, wellness
- Gig-style vs full-time: choose flexibility or steady income
What Employers Look For
Spell out must‑have skills: clear communication, CRM system familiarity, self‑motivation, and a reliable home office. Note that extra credentials like bilingual ability or specialised licensure can boost pay. Use active wording: Demonstrate empathy, Show CRM proficiency, Set up a clutter‑free workspace. Quick, actionable bullet‑style info that lets job seekers match their profile to company expectations.
- Strong verbal & written communication
- CRM/system literacy (Salesforce, Zendesk)
- Self-motivated, home‑office readiness
- Bilingual or licensed skills = higher pay
Read: Insider Tips for Landing High-Paying Remote Jobs at Intuit, Coinbase & Instacart.
Job Types & Growth Paths
Break down roles: inbound customer care, billing support, tech troubleshooting, customer success, and career steps into training or management. Show progression: agent → quality reviewer → trainer → team lead. Readers learn where each job leads. It’s clear: start helping customers, grow through tech or people‑management tracks. Gives purpose and career visibility.
- Inbound support: basic info, order tracking
- Technical & billing support: needs product expertise
- Customer success/management: builds loyalty, upselling
- Quality, training, leadership: move up from agent roles
How to Stand Out & Apply Fast
Give sharp tips: tailor your résumé with remote skills, prep for video interviews, and use job platforms like FlexJobs and ZipRecruiter. Explain setting up alerts on top company sites (Teleperformance, Liveops, TTEC). Active verbs: Highlight remote tools, Practice camera confidence, Set job alerts. This section is an exact playbook no guessing, no fluff.
- Tailor résumé with remote experience & tools
- Prepare for video interviews to show reliability
- Use platforms: FlexJobs, Indeed, ZipRecruiter, WeWorkRemotely (FlexJobs, Indeed)
- Set alerts on company sites Teleperformance, Liveops, TTEC post often
Future Outlook
Summarise job trends: automation shifts routine inquiries, but strong coaching, emotional intelligence, and empathy stay in demand. AI-powered tools support agents not replace them. Remote customer service remains steady as a career, adapting but not disappearing. This reassures readers and sponsors that they’re investing in a stable field.
- Automation is changing some entry roles but voice & empathy roles still solid (The Washington Post)
- AI augments agents’ real-time support tools, enhancing performance.
Read: Your Guide to Remote Freelance Careers: From DevOps to Medical Billing
Remote customer service careers are expanding fast in 2025. Companies like Liveops, Working Solutions, Amazon, UnitedHealth Group, CVS Health, Concentrix, TTEC, Foundever (formerly Sitel), Alorica, and Teleperformance lead the way
These employers offer pay from roughly $15 to $25 hourly, often with benefits like healthcare, retirement plans, and paid training. Some roles are full-time W‑2 with stable perks; others are gig-style for flexible scheduling
