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Customer Service Representative Jobs in Canada


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Customer Service Representative Jobs in Canada

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Customer Service Representative Jobs in Canada


If you are looking for a Customer Service Representative job in Canada, there are a few ways to apply for one. This application process can take anywhere from 15 to 19 months. If you do not have a job offer at the time of applying, Express Entry may be an option for you. This application process allows you to move to Canada as a permanent resident in a matter of months, either on your own or with your family.

Urgent Recruitment for Customer Service Representative

If you are looking for a career as a customer service representative, you are not alone. There are many opportunities available for these employees. The duties of these workers vary, depending on the industry they work for.

Bank customer service representatives may answer questions about accounts, while those in telecommunication and utility companies help customers with service problems. Retail customer service representatives may process refunds, locate items, or even generate sales by providing information.

Job Description

Customer service representatives process transactions and provide information on various banking products and services. While the job description may differ between different companies, there are some common qualities that all candidates should possess. Customer service representatives should have good verbal and written communication skills.

A Customer Service Representative Job Description in Canada includes working with the public to resolve customer complaints and inquiries. This position requires excellent communication skills as well as computer and data entry skills.


A bachelor’s degree or at least several years of relevant work experience is required in some companies. Other terms that describe this position include customer service agent, client services representative, or customer service specialist.

Balance Staffing-Remote Company

If you are interested in a career in customer service, consider a career in Balance Staffing. This remote company is seeking customer service representatives for the healthcare industry. In this position, you may answer emergency calls, explain how to use a health care product, or direct customers to 911.

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You will learn basic medical terminology and be trained to work effectively with customers. Balance Staffing is an equal opportunity employer and we provide excellent training to help you land the job.

Job Details

Hiring Organization Balance Staffing-Remote
Post Name Customer Service Representative
Qualification HS Diploma
Industry Private
Employment Type Full-Time
Work Hours 8 Hours
Salary CA$15.75 to CA$18.50 Hourly
Location Ottawa, ON, Canada K1A 0A1


Customer service representative jobs can be found at all levels of an organization. In addition to handling customer complaints, these representatives also answer incoming calls and handle orders. Some customer service representatives handle social media interactions, while others are trained to respond to inquiries and troubleshoot problems.

As a result, a customer service representative can be found in many different types of industries, including restaurants, retail stores, and insurance agents. Regardless of your area of specialization, there are plenty of ways to advance your career in this position.


If you have experience in the field and are looking to move to Canada permanently, you might want to consider applying for this position. It is possible to qualify for the Canadian Experience Class if you’ve worked in Canada as a child or a parent and have lived in the country for at least five years.


Customer service representative jobs in Canada require a wide variety of skills, including the ability to work with clients of various personalities and languages. While the job doesn’t necessarily require a degree, having a high school diploma or GED equivalent is recommended for this position.

In addition to a high school diploma, candidates should possess some relevant work experience. Examples of customer service representative jobs include salesperson jobs in retail stores and served at restaurants.

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Customer service representatives spend the majority of their working time talking to customers, so they should have excellent communication skills. They must be good at listening and interpreting tone, as this will give them an idea of how the customer feels and how to best address their concerns.

A representative must be able to work efficiently in a team, be patient, and maintain confidentiality. Whether you work for a national or international company, customer service representative salaries will vary according to your qualifications and experience.


The Responsibilities of Customer Service Representative Jobs in Canada can vary a lot depending on the location. These jobs require a lot of standing time and can be very stressful. However, you should not worry, as there are plenty of career opportunities.

In Canada, you can work as a customer service representative and progress to the position of team leader, customer services manager, or sales and account handling.

Customer service representatives assist customers with questions, complaints, and inquiries. In addition, they also process orders and return requests, communicate with management, and maintain records. Although the position does not require a high degree, some employers might require previous experience in a similar field.

Also, customer service representatives should be computer literate and have experience in using a customer support system.

Job Benefits

There are several benefits of customer service representative jobs in Canada. The country is one of the most developed in the world, with one of the lowest unemployment rates. It is a highly developed country with a high quality of life.

Customer service representative jobs in Canada offer competitive pay and excellent benefits. There are also numerous opportunities for advancement, including the opportunity to specialize in customer account management or insurance agents. Some customer service representatives even increase their qualifications and become marketing managers or recruiters.

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Many customer service representative jobs offer a flexible work schedule and numerous advancement opportunities. This type of job has few academic requirements and is an ideal option for people who are looking for a career change or want to earn money while balancing work and personal life.

However, be prepared for long hours and weekend shifts, as customer service representative jobs can be tedious and exhausting. These jobs are typically entry-level positions with many advantages.


A Customer Service Representative in Canada makes around $33,150 per year or $17 per hour on average. While this is the median salary, half of the Customer Service Representatives make less than this, and half earn more. The median represents the middle number, and it’s good to be on the right side of the graph!

The average gross salary of a Customer Service Representative in Canada is about $33,150 per year. This amount is divided by years of experience, gender, and location. For example, a recent graduate may earn $28,275 per year, while a senior customer service representative may earn $56,118 CAD a year.

Whether you want to start your career as a Customer Service Representative in Canada or move up to a higher position in a large company, it is important to understand that salaries vary.

Customer service representatives typically work with computers and the telephone. In a call center, they answer phones and explore solutions. In retail stores, customer service representatives may operate registers and process orders.

However, there are no specific educational requirements for becoming a customer service representative. In addition to the above requirements, a customer service representative job may pay higher than average. There is a limited pool of qualified applicants, making it necessary to look for a job with a high salary.

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    July 14, 2022 at 10:41 am

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    July 16, 2022 at 8:56 pm

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  4. Stephaddy simms

    July 17, 2022 at 2:41 am

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    July 17, 2022 at 10:09 am

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    August 29, 2022 at 6:41 am

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  16. Ibrahima basse

    September 1, 2022 at 4:21 pm

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  17. Patrick ulama kabuyi

    October 30, 2022 at 12:16 pm

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  18. Muhammed Murshid

    October 31, 2022 at 4:33 am

    I would like to get this job, I have 1 year experience in similar job role and 6 years experience in sales and marketing. Please contact me. Thank you

  19. Patrick ulama kabuyi

    October 31, 2022 at 4:04 pm

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