RECRUITMENT FOR THE POST OF CUSTOMER CARE REPRESENTATIVE IN CANADA
We are presently hiring skilled, dedicated, and self-motivated individuals to act as CUSTOMER CARE REPRESENTATIVE for credible business in CANADA. You’ll be actually needed to pay solid focus to particulars as well as able to thrive in a busy setting while supplying top-notch customer support knowledge.
As the customer service representative, you’ll be the 1st factor of exchange consumers in the company and your primary responsibility will certainly be giving the in-depth, qualified, polite, and correct advice to clients at the same time handle their concerns, criticisms or even concerns.
- Deal with client’s worries, problems and also questions properly
- Recognizing the client’s necessities as well as direct all of them to suitable employees
- Obtain as well as accept clients in a considerate and also friendly method
- Deals suggestions and advice to clients on accessible service or products
- Make certain that customers are actually delighted with the company and also goods they acquired
- Evaluations consumer’s profile as well as engage them in needs-based conversation to pinpoint potential options
- Various other roles delegated
CRITERIA as Well As SKILL-SETS
- Secondary School Diploma
- Powerful interpersonal as well as institution skills
- Great time management capabilities
- Pay solid attention to information
- Client service and particulars adapted